Advanced IP Communications Solutions for Single-Site and Multi-Site Businesses
The powerful synergy created by converging traditional data networks with breakthrough IP telephony applications offers significant benefits to your branch office or small/medium-size business.

Whether it's using Internet Protocol (IP) networks to handle telephony traffic, establishing IP-based Call Centers to provide higher levels of customer service, or using breakthrough IP wireless technologies to streamline operations, Business Communications Manager can help your business gain a strategic edge over your competitors. By supporting both digital and IP telephony, this converged solution enables companies to adopt IP-based solutions at their own pace.

IP Telephony
supports powerful new e-business applications that level the playing field with larger competitors, extend network services to remote workers, increase portability, simplify moves and changes, and eliminate toll charges on site-to-site calls.

Call Center
applications combine the reach of the Web with personalized agent interaction and customer support.

Hybrid Environment
leverages existing investments in Meridian and Norstar systems, offering a future-proof migration strategy.

Universal Internet Access
for all connected users and workstations, including access to corporate intranets, support for intra-site Virtual Private Networks (VPNs), and remote connectivity for mobile or home users.

Simplified Network Infrastructure
cuts costs by connecting IP phones over the LAN wiring system, seamlessly extending features to multiple sites through IP connectivity and streamlining network management.

Wireless e-mobility Solutions
break the chains that tie users to their workstations, giving Call Center agents hands-on access to samples and supporting wireless scanners for efficient inventory procedures.

Browser-based Management
simplifies installations, and provides an intuitive, wizards-based method of managing the network from any Web-enabled workstation.

Unified Messaging
allows users to manage all their voice, fax, and e-mail messages from a single application on their multimedia-equipped PC or laptop.